Missed refuse collections can be frustrating for residents, and can be caused by a number of reasons ranging from industrial action to temporary road closures or road obstructions. If, for whatever reason, your bins have not been collected as expected, then you can report it directly to Rother District Council via a form on their website.

It is important to note that road closures will not trigger bin collections to be rescheduled.

Residents are encouraged to report missed collections before 5pm on the next working day following your scheduled collection.