Potholes, fly tipping
Some good news!: a parishioner reported pot hole problems on 16th December 2016. On 21st December they got a message to say that repairs would be done within 28 days. The following day, ie 22nd December, the repairs were actually carried out.
All because (they tell me) they went to this website and followed the instructions for how to report potholes. Through this they were able to submit photographs and precise details of the location.
Similarly I have followed the instructions for reporting fly-tipping, and on each occasion the nuisance has been removed within a couple of weeks.